Designed to be used on-set for single or multi-cam productions, the Teradek Serv Pro is the foundation of Teradek's network-based video monitoring system. Connect the Serv Pro unit to your camera's SDI or HDMI port, and up to 10 iOS devices running the free VUER app can monitor the camera's video signal in resolutions up to 1080p with minimal 2-frame latency. The Serv Pro can achieve this through efficient H.264 compression schemes which maintain a high standard of video quality without requiring the massive bandwidth of uncompressed video solutions. Since the transmission is Wi-Fi based, the Serv Pro can be integrated into your local network for increased versatility. Multiple Serv Pro units can be linked over the same network for multi-camera monitoring functionalities. One iPad can monitor up to four simultaneous feeds at the same 1080p resolution and 2-frame latency as a single feed.
Stream Using Local Networks
The Serv Pro connects to cameras via HDMI or 3G-SDI and streams over 2.4/5 GHz Wi-Fi or Ethernet to iOS devices connected to the same network. Each unit supports up to 10 simultaneous connections, whether you connect directly to Serv Pro or to the same wireless access point.
High-Definition at Low Latency
Each Serv Pro feed is streamed at 1080p with just a 2-frame delay. The video stream also includes a stereo audio channel that can be enabled or disabled from the VUER iOS application.
Complements other Wireless Solutions
The Serv Pro operates on 5 GHz Wi-Fi and is a complementary tool to zero delay wireless systems like the Bolt series. With proper frequency management, these systems will work together without interference.
VUER iOS App
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The VUER application for iOS puts an entire cinematographer's toolset in your hands, allowing you to use tools such as vectorscopes, false color, focus peaking, and more on each Serv Pro feed you're monitoring. The application is free to use and can be customized to allow users full or limited access to the toolset. VUER can monitor up to 4 Serv Pro feeds at the same time, all in 1080p, and all at the same 2-frame delay.
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What's In The Box?
- 1 x 2-pin Connector to 30W AC Power Adapter
- 1 x Ethernet Cable
- 1 x SDI Cable (BNC to BNC)
- 1 x HDMI Cable (Full Type A to Full Type A)
- 1 x Hot Shoe Adapter
- 2 x Wireless Antennas (2dBi 2.4/5.8 Ghz)
Shipping policy
Any items which are in stock, will be dispatched immediately - same day if possible and morning of the following business day at the latest. Items which are not in stock at our local warehouse will be routed to us, and dispatched immediately upon arrival to us. In that case, the estimated dispatch time is noted on the product page.
Note that you are always welcome to email info@dittools.eu or call (+372) 5556 0057 for a more accurate shipping time estimate, as this does vary depending on a number of factors.
Standard shipping
Unless otherwise noted, all items are shipped standard via DPD. We normally ship to European Union countries only – do contact us for possible exceptions, particularly other European mainland countries. Shipping times vary between 1 to 10 business days within Europe – an up to date estimate will be given at checkout.
Express shipping
Our shipping partner for expedited deliveries is DHL Express; please contact us directly for a quote.
Returning an item
If you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 14 days of confirmed delivery.
Special sales, demo items and promotions may have modified return policies. If an item from a bundle is returned for refund, the total bundle discount or the total value of the gifts will get deducted from the returned item prior to issuing a refund. If the bundle discount (or gift value) exceeds the value of the returned item, the difference must be paid to be able to return the item.
Return autorization
If you would like to return any item(s), please contact us by either emailing info@dittools.eu or calling (+372) 5556 0057. We will share with you a Return Merchandise Authorization (RMA) code and ask that you clearly mark this code outside of your shipping box as you ship your item(s) back for a refund.
You will be liable for the shipping and any applicable customs/duty fees returning the item(s).
Incorrect items
If the return is made due to a faulty product, or an incorrectly shipped product, or if you are returning the item(s) due to a defect, or functionality issue, or because it is not the item you have ordered, we will gladly email or mail a return shipping label covering all shipping related expenses. In order to determine whether the return is initiated due to a technical problem, we may ask for you to provide visual support like images or a video on the item(s).
Shipping
Returned merchandise must be in its original packaging, and placed in a decent shipping box, e.g. the same box that we shipped the items to you in. Please make sure to clearly mark the RMA code you have received from us outside on the box.
Do not forget to cover or peel off any existing shipping labels on the box.
DIT Supplies OÜ cannot be held accountable for return shipments that have not reached us or returns made without RMA codes. We strongly advise that if you are returning the item(s) with a carrier of your choice that you use a traceable shipping method.
It may take 4-5 business days for your return to reach us. Once it is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment within 14 business days. Please note that depending on your credit card company, it may take an additional 2-4 business days after your credit is applied for it to post to your account.
Customs, duties & taxes
There are no customs duties or taxes on orders shipping within the EU. Orders shipped outside of the EU may be subject to import taxes, customs duties and fees collected by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We advise that you contact your local customs office for more information.