SymplySPARK, is available in compact 4 Bay with capacities up to 96TB. SPARK is designed to ignite your creativity by delivering consistently high throughput and low latency with plug-and-play convenience so you can do what you do best and not worry about managing your storage. SPARK is ideal for media workflows in post-production, on-set, VFX, graphics, delivery, and in-house creative.
As a key component of the Symply product family, SPARK is equally at home in an office, studio, machine room, or on-set. When designing the SPARK, we worked with some of the top developers and manufacturers around and worked with media industry professionals to add the features and capabilities media professionals require. From simple things such as making the system more compact and lighter than other systems on the market using high-quality metal, alloys and composites and adding a carry handle, to optimizing it for the new generation of multi-actuator hard drives that deliver SSD-like performance at a fraction the cost. For more information on Spark with multi-actuator hard drives, check out the SPARK XT. In summary, the SPARK was made with content creators in mind.
Field Serviceable
We also know how important deadlines are – time is money, and nothing is worse than missing a deadline due to equipment failure. Beyond hard drive hot swap-ability, the SPARK allows fast replacement of fans and power supplies. No need to send the system back with your valuable content on it or wait for an exchange system to arrive. The optional SymplySAM (self-assisted maintenance kit) comes packed in its own transport case with full instructions that have you back up and running in minutes. And if you ever need it, professional Symply support is just an email or phone call away.
Features and Benefits
- Lightweight, Portable, and Rugged Design
- Compact 4-Bay Design
- Whisper Quiet < 40dB, ideal for desktop use
- Hot swap drive caddies with locking pin and thumbscrews
- Only enterprise-class hard drive is used in every SymplySPARK to deliver consistent reliable performance.
- Dual Thunderbolt 3 ports for highest throughput, daisy chaining, and fast device charging
- Advanced field serviceable design for maximum uptime
- Fast, reliable RAID 5/6 Protection to prevent content loss and keep you working even in the unlikely event of a drive failure.
- Premium 2m (6.5ft) Active Thunderbolt 3 Cable Included
- Includes SymplyLOCK, a Beautifully Machined Aluminium Thunderbolt Cable Locking
- Kensington Lock
- Optional SymplySAM (self-assisted maintenance kit)
- Supported by the Symply worldwide 5-year warranty and free lifetime and online support by trained media professionals
Shipping policy
Any items which are in stock, will be dispatched immediately - same day if possible and morning of the following business day at the latest. Items which are not in stock at our local warehouse will be routed to us, and dispatched immediately upon arrival to us. In that case, the estimated dispatch time is noted on the product page.
Note that you are always welcome to email info@dittools.eu or call (+372) 5556 0057 for a more accurate shipping time estimate, as this does vary depending on a number of factors.
Standard shipping
Unless otherwise noted, all items are shipped standard via DPD. We normally ship to European Union countries only – do contact us for possible exceptions, particularly other European mainland countries. Shipping times vary between 1 to 10 business days within Europe – an up to date estimate will be given at checkout.
Express shipping
Our shipping partner for expedited deliveries is DHL Express; please contact us directly for a quote.
Returning an item
If you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 14 days of confirmed delivery.
Special sales, demo items and promotions may have modified return policies. If an item from a bundle is returned for refund, the total bundle discount or the total value of the gifts will get deducted from the returned item prior to issuing a refund. If the bundle discount (or gift value) exceeds the value of the returned item, the difference must be paid to be able to return the item.
Return autorization
If you would like to return any item(s), please contact us by either emailing info@dittools.eu or calling (+372) 5556 0057. We will share with you a Return Merchandise Authorization (RMA) code and ask that you clearly mark this code outside of your shipping box as you ship your item(s) back for a refund.
You will be liable for the shipping and any applicable customs/duty fees returning the item(s).
Incorrect items
If the return is made due to a faulty product, or an incorrectly shipped product, or if you are returning the item(s) due to a defect, or functionality issue, or because it is not the item you have ordered, we will gladly email or mail a return shipping label covering all shipping related expenses. In order to determine whether the return is initiated due to a technical problem, we may ask for you to provide visual support like images or a video on the item(s).
Shipping
Returned merchandise must be in its original packaging, and placed in a decent shipping box, e.g. the same box that we shipped the items to you in. Please make sure to clearly mark the RMA code you have received from us outside on the box.
Do not forget to cover or peel off any existing shipping labels on the box.
DIT Supplies OÜ cannot be held accountable for return shipments that have not reached us or returns made without RMA codes. We strongly advise that if you are returning the item(s) with a carrier of your choice that you use a traceable shipping method.
It may take 4-5 business days for your return to reach us. Once it is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment within 14 business days. Please note that depending on your credit card company, it may take an additional 2-4 business days after your credit is applied for it to post to your account.
Customs, duties & taxes
There are no customs duties or taxes on orders shipping within the EU. Orders shipped outside of the EU may be subject to import taxes, customs duties and fees collected by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We advise that you contact your local customs office for more information.