Stay Current: One Year of Updates & Expert Support for CalMAN Ultimate
You've invested in the power of CalMAN Ultimate, the industry's benchmark for professional color calibration. Your perpetual license is a cornerstone of your workflow, but in the fast-evolving world of display technology, staying current is key to maintaining reference-level accuracy. New monitors, projectors, and measurement tools are released constantly, and your software needs to keep pace.
The Portrait Displays All Access plan is the essential one-year maintenance agreement designed to future-proof your investment. By renewing your plan, you ensure your CalMAN Ultimate software receives a continuous stream of major and minor updates. This isn't just about simple bug fixes; it's about unlocking support for the very latest hardware, from professional studio monitors to cutting-edge consumer displays. You'll gain access to new hardware drivers, updated color science standards, and refined calibration workflows, ensuring you can confidently calibrate any device that comes your way.
Beyond software innovation, your All Access renewal guarantees peace of mind with a direct line to our world-class technical support team. When you face a complex challenge or need guidance on a specific workflow, our calibration experts are ready to assist via dedicated email and phone support. Minimize downtime, resolve issues quickly, and continue to harness the full, uncompromising power of CalMAN Ultimate. Maintain your competitive edge and operational excellence by renewing your All Access plan today.
Please note: All Access renewal orders may take up to one business day to be processed and for your license to be activated.
Key Features
- Continuous Software Updates: Receive all major versions and minor patches for one year, ensuring your software is always current.
- Immediate New Hardware Support: Get instant compatibility for the latest professional monitors, consumer TVs, measurement devices, and pattern generators.
- Expert Email Support: Submit support tickets directly to our team of CalMAN technicians for prompt, detailed assistance.
- Priority Phone Support: Access direct, one-on-one support for your most complex calibration challenges and workflow questions.
- Exclusive Community Access: Engage with the professional community and Portrait Displays staff on our official support forums.
Technical Specifications
| Service Component | Deliverable | Duration |
|---|---|---|
| Software Updates | All major and minor updates for CalMAN Ultimate | 1 Year from Date of Purchase |
| Technical Support | Direct access via email and phone | 1 Year from Date of Purchase |
| Community Support | Access to official support forums | 1 Year from Date of Purchase |
| License Type | Support & Maintenance Renewal | N/A |
| Fulfillment | Digital License Activation | Allow up to 1 business day |
Shipping policy
Any items which are in stock, will be dispatched immediately - same day if possible and morning of the following business day at the latest. Items which are not in stock at our local warehouse will be routed to us, and dispatched immediately upon arrival to us. In that case, the estimated dispatch time is noted on the product page.
Note that you are always welcome to email info@dittools.eu or call (+372) 5556 0057 for a more accurate shipping time estimate, as this does vary depending on a number of factors.
Standard shipping
Unless otherwise noted, all items are shipped standard via DPD. We normally ship to European Union countries only – do contact us for possible exceptions, particularly other European mainland countries. Shipping times vary between 1 to 10 business days within Europe – an up to date estimate will be given at checkout.
Express shipping
Our shipping partner for expedited deliveries is DHL Express; please contact us directly for a quote.
Returning an item
If you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 14 days of confirmed delivery.
Special sales, demo items and promotions may have modified return policies. If an item from a bundle is returned for refund, the total bundle discount or the total value of the gifts will get deducted from the returned item prior to issuing a refund. If the bundle discount (or gift value) exceeds the value of the returned item, the difference must be paid to be able to return the item.
Return autorization
If you would like to return any item(s), please contact us by either emailing info@dittools.eu or calling (+372) 5556 0057. We will share with you a Return Merchandise Authorization (RMA) code and ask that you clearly mark this code outside of your shipping box as you ship your item(s) back for a refund.
You will be liable for the shipping and any applicable customs/duty fees returning the item(s).
Incorrect items
If the return is made due to a faulty product, or an incorrectly shipped product, or if you are returning the item(s) due to a defect, or functionality issue, or because it is not the item you have ordered, we will gladly email or mail a return shipping label covering all shipping related expenses. In order to determine whether the return is initiated due to a technical problem, we may ask for you to provide visual support like images or a video on the item(s).
Shipping
Returned merchandise must be in its original packaging, and placed in a decent shipping box, e.g. the same box that we shipped the items to you in. Please make sure to clearly mark the RMA code you have received from us outside on the box.
Do not forget to cover or peel off any existing shipping labels on the box.
DIT Supplies OÜ cannot be held accountable for return shipments that have not reached us or returns made without RMA codes. We strongly advise that if you are returning the item(s) with a carrier of your choice that you use a traceable shipping method.
It may take 4-5 business days for your return to reach us. Once it is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment within 14 business days. Please note that depending on your credit card company, it may take an additional 2-4 business days after your credit is applied for it to post to your account.
Customs, duties & taxes
There are no customs duties or taxes on orders shipping within the EU. Orders shipped outside of the EU may be subject to import taxes, customs duties and fees collected by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We advise that you contact your local customs office for more information.