Connectivity
Despite their small footprints, Io, T-TAP and U-TAP products are packed with comprehensive I/O options depending on model; including 12G-SDI, 3G-SDI, 10 GigE, HDMI 2.0, S-video, remote control and audio connectivity.
Whatever connectivity your workflow demands, there's an AJA mobile product to meet your needs.
Software Compatibility
AJA products are widely supported across the industry by leading third party software and solution vendors. AJA also provides industry-best application plug-ins and OS drivers. To confirm compatibility* for your product, visit our handy charts for the latest information.
AJA Control Panel
AJA’s free Desktop Software for KONA and Io devices includes AJA Control Panel, a powerful and elegant interface for interfacing with your chosen hardware.
Control Panel provides an easy to understand visual showing how the KONA or Io hardware is currently configured and allows you to make changes. You can change signal input and output parameters and define the video processing that will be performed. The AJA software installer automatically installs the Control Panel application on your computer and once opened AJA Control Panel recognizes the connected hardware and provides configuration and settings options appropriate to it’s capabilities.
Other powerful features include; Huge flexibility across ingest/output for 8K/UltraHD2*, 4K/UltraHD, 2K/HD and SD, HDR Test patterns, HDR pass-through and signaling, Timecode insertion from source or time-of-day and much more.
*8K/UltraHD2 supported via KONA 5 PCIe card. Thunderbolt 3 does not support 8K/UltraHD2.
AJA Control Room
AJA Control Room is professional media software for macOS, Windows and Linux, enabling 8K/4K/HD/SD workflows in numerous powerful ways.
AJA Control Room is designed to be used with AJA hardware devices, and it can also operate as a stand-alone media player with full-screen playback and host system audio monitoring, supporting high quality professional media file types and formats.
AJA Control Room is unified cross-platform software for playback, ingest, monitoring and output with AJA products. Whether you’re using files on a network, Broadcast IP, or even tape, experience the same smooth interface on macOS®, Windows® or Linux®.
AJA Control Room also includes cross platform support for the entire Apple ProRes family of codecs on Windows, Linux, and macOS, and adds native 8K support when used with the AJA KONA 5.
AJA Control Room comes bundled with the associated Windows and macOS hardware drivers for Io® and T-TAP®. Installing the Desktop Software package will automatically install AJA Control Room and these drivers and application plug-ins.
Industry Leading Support
AJA’s technical support is recognized as among the best in the industry and is available to all AJA customers. If you need assistance with any aspect of your Mini-Converter installation, configuration, operation or encounter any technical issue, AJA Support will work with you to get up and running.
Mobile I/O products are covered by a generous three year warranty. Please see the individual Product’s Manual for additional specifics around warranty conditions for the product itself.
Io 4K Plus
Professional Video I/O with Thunderbolt™ 3 Performance
Io 4K Plus is the cutting edge of capture and output hardware available over Thunderbolt 3, offering a full set of professional video and audio connectivity with support for the latest 4K/UltraHD devices, High Frame Rate (HFR), High Dynamic Range (HDR) and deep color workflows. The power of Thunderbolt 3 enables Io 4K Plus to handle a wide range of formats from SD to HD, UltraHD and full 4K with frame rates up to 60p over both 12G-SDI and HDMI 2.0 with single cable simplicity , plus HDR 10 and HLG support over HDMI for emerging HDR workflows.
- Portable 4K/UltraHD and HD/SD capture and playback across Thunderbolt 3
- Backwards compatibility with existing Thunderbolt hosts
- 12G/6G/3G/1.5G-SDI and HDMI 2.0 I/O for 4K, UltraHD, 2K, HD and SD with HFR support up to 60p at 4:2:2
- Real time 4K/UltraHD to 2K/HD down-conversion
- 8-,10- and 12-bit 4:2:2 and 4:4:4 over 12G-SDI or HDMI 2.0 workflow support
- Two Thunderbolt 3 ports allow easy daisy-chaining of up to six Thunderbolt devices
- 16-channel embedded audio on SDI; 8-channel embedded audio on HDMI; 4-channel analog audio in and out via XLR breakout
- Downstream keyer
- Standard 12v 4-pin XLR for AC or battery power
- Compatibility with creative applications including Adobe Premiere Pro, Apple Final Cut Pro X, Avid Media Composer, FilmLight products, AJA Control Room and more
- RS-422 VTR control, Reference, LTC Input
- Headphone jack and level control for mobile environments
Software Compatibility
Io Family and T-TAP
Audio |
 Io 4K Plus |
 Io IP |
 Io 4K |
 Io XT |
 Io Express |
 T-TAP |
| Adobe Audition CC |
 
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| Apple Logic Pro (up to v9) |
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| Avid Pro Tools |
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Color |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Adobe Speedgrade (up to 2015.1) |
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| Assimilate SCRATCH |
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| Mistika Boutique |
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| Pomfort Livegrade Pro |
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| Red RedCine-X |
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| Transkoder |
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Dailies / Archiving |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Assimilate SCRATCH |
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| Colorfront Express Dailies |
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| FlimLight Daylight |
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| The Foundry Hiero |
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| Tweak RV-SDI |
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Editorial |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Adobe Premiere Pro |
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| Apple FCP X |
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| Autodesk Smoke On Mac | Coming Soon |
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| Avid Media Composer |
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| Avid Media Composer – NewsCutter Option |
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| Avid Media Composer – Symphony Option |
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| Boris FX Media 100 |
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| Grass Valley EDIUS |
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| Lightworks |
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| Mistika Boutique |
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| Quantel Marco |
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| Quantel QTube Edit |
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Effects |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Adobe After Effects |
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| Autodesk Flame on Mac | Coming Soon |
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| The Foundry Nuke |
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Graphics / Virtual |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Adobe Photoshop |
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| Brainstorm Aston |
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| Brainstorm InfinitySet |
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| Ross Video XPression |
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| Softron OnTheAir CG |
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| ToolsOnAir composition:builder |
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| Unreal Engine |
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| Vizrt Viz Engine |
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Ingest / Playout |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Drastic MediaNXS |
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| Drastic PreviewPro |
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| Drastic SyncControl Pro |
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| Drastic videoQC |
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| Gallery Picture Ready |
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| Gallery Sienna |
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| Gallery Virtual VTR |
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| Magicsoft Recorder |
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| Medialooks MFormats SDK |
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| Medialooks MPlatform SDK |
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| Medialooks Video Trasnsport |
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| Primestream FORK |
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| Softron MovieRecorder |
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| Softron OnTheAir Node |
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| Softron OnTheAir Video |
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| Softron OnTheAir Video Express |
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| Telestream Switch |
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| ToolsOnAir just:in |
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| ToolsOnAir just:live |
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| ToolsOnAir just:play |
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SDI / IP Bridging |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Drastic Net-X-SDI |
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Streaming / Live Production |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Adobe Flash Media Live Encoder |
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| Medialooks MFormats SDK |
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| Medialooks MPlatform SDK |
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| Medialooks Video Trasnsport |
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| Telestream Wirecast |
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| Unreal Engine |
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| vMix |
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Test / Measure |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Drastic 4kScope HDR WFM |
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| Drastic 4kScope WFM |
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| Drastic NetworkVideoAnalyzer |
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| Drastic sdiScope / hdmiScope |
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| SpectraCal Virtual Forge |
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VJ / Live Video Performance |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| Derivative TouchDesigner | Coming Soon |
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| Resolume Arena |
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Video Assist |
Io 4K Plus | Io IP | Io 4K | Io XT | Io Express | T-TAP |
| QTAKE Video Assist |
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Shipping policy
Any items which are in stock, will be dispatched immediately - same day if possible and morning of the following business day at the latest. Items which are not in stock at our local warehouse will be routed to us, and dispatched immediately upon arrival to us. In that case, the estimated dispatch time is noted on the product page.
Note that you are always welcome to email info@dittools.eu or call (+372) 5556 0057 for a more accurate shipping time estimate, as this does vary depending on a number of factors.
Standard shipping
Unless otherwise noted, all items are shipped standard via DPD. We normally ship to European Union countries only – do contact us for possible exceptions, particularly other European mainland countries. Shipping times vary between 1 to 10 business days within Europe – an up to date estimate will be given at checkout.
Express shipping
Our shipping partner for expedited deliveries is DHL Express; please contact us directly for a quote.
Returning an item
If you are not completely satisfied with your purchase, you can return your item(s) for a full refund within 14 days of confirmed delivery.
Special sales, demo items and promotions may have modified return policies. If an item from a bundle is returned for refund, the total bundle discount or the total value of the gifts will get deducted from the returned item prior to issuing a refund. If the bundle discount (or gift value) exceeds the value of the returned item, the difference must be paid to be able to return the item.
Return autorization
If you would like to return any item(s), please contact us by either emailing info@dittools.eu or calling (+372) 5556 0057. We will share with you a Return Merchandise Authorization (RMA) code and ask that you clearly mark this code outside of your shipping box as you ship your item(s) back for a refund.
You will be liable for the shipping and any applicable customs/duty fees returning the item(s).
Incorrect items
If the return is made due to a faulty product, or an incorrectly shipped product, or if you are returning the item(s) due to a defect, or functionality issue, or because it is not the item you have ordered, we will gladly email or mail a return shipping label covering all shipping related expenses. In order to determine whether the return is initiated due to a technical problem, we may ask for you to provide visual support like images or a video on the item(s).
Shipping
Returned merchandise must be in its original packaging, and placed in a decent shipping box, e.g. the same box that we shipped the items to you in. Please make sure to clearly mark the RMA code you have received from us outside on the box.
Do not forget to cover or peel off any existing shipping labels on the box.
DIT Supplies OÜ cannot be held accountable for return shipments that have not reached us or returns made without RMA codes. We strongly advise that if you are returning the item(s) with a carrier of your choice that you use a traceable shipping method.
It may take 4-5 business days for your return to reach us. Once it is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment within 14 business days. Please note that depending on your credit card company, it may take an additional 2-4 business days after your credit is applied for it to post to your account.
Customs, duties & taxes
There are no customs duties or taxes on orders shipping within the EU. Orders shipped outside of the EU may be subject to import taxes, customs duties and fees collected by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are collected once a shipment reaches the recipient's country. Additional charges for customs clearance must be paid for by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; and when customs clearance procedures are required, it can cause delays beyond our original delivery estimates. We advise that you contact your local customs office for more information.